Best Practices in Patient Payment Strategies

Tips & tricks from the front lines of patient billing that help you effectively collect patient payments.

Featuring Deanna Holmes, Medical Billing Expert

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Educating Your Patients on Payment Options

Healthcare costs and surprise medical bills remain a significant concern for Americans. Educating your patients before, during, and after appointments about their payment obligations builds trust and provides a positive billing experience that remains a key driver in getting paid. 

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6 Keys to Sustaining Your Practice Through the Pandemic

No one knows exactly what COVID-19 holds for our future, but one thing is clear: it's changed healthcare for good. Many of the temporary solutions put in place for COVID-19 will likely become a permanent part of your business strategy. 

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In this webinar we'll discuss what your practice will need both during and after the pandemic. Topics include:

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• Using contactless payments for safety and convenience

• Setting your practice apart with telehealth

• Automating what can be automated

• Protecting your online systems

• ... and more

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Collecting Patient Payments During Economic Hardships

Proven solutions to managing late or unpaid bills to ensure you still get paid.

Topics include:

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• Current patient payment trends​ 

• Automating what can be automated

• ​Improving payments overall with payment plans​

• Best practices for managing collections during economic hardships

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5 Tips for Reopening Your Medical Practice

With medical practices reopening across the country, it's important to have a plan in place to help you thrive during the new normal. In this webinar, we'll give you some tips on reopening your practice. Topics include:

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• Creating a flexible office plan to open with full hours

• Developing safety measures for your staff and patients

• Launching a marketing plan to bring your patients back to your office

• Sustaining your practice financially and getting caught up on billing

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Telehealth Laws and Reimbursement Policies

This special BillFlash webinar is presented in cooperation with the Center for Connected Health Policy (CCHP) with Policy Associate Christine Calouro.

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• Telehealth policies in the wake of COVID-19

• Private payer reimbursement

• Medicaid and Medicare policy trends 

• Common telehealth restrictions

• Required consent

• Out-of-state compacts and licensure

• Malpractice insurance policy

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BillFlash Educational Series:

Getting Paid for Telehealth Visits

An overview of the new landscape of patient payments for telehealth visits.

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• Understanding the patient billing and payment process for telehealth visits

• Sending patients electronic notifications for pre-visit charges

• Method for processing pre-visit payments 

• Integrating billing for telehealth visits

• Automating payments through stored payment methods and payment plans

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BillFlash Educational Series: Patient Payment Plans - Best Practices During Economic Hardships

Helping you optimize payment plans while many patients may be experiencing economic hardships

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• How the COVID-19 pandemic is affecting patient payments

• How payment plans improve payments overall

• Minimizing the accounts sent to collections

• Managing patient collections during economic hardships

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Applying for a Small Business Loan During the COVID-19 Pandemic

The CARES Act and Small Business Loans

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• How do the loans convert into grants?

• How do I qualify if funding is extended?

• The money for small business loans is gone, what are my options?

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Maintaining Patient Care, Billing, Payments During Uncertain Times

How telehealth, online patient billing and payments, and other tools help you and your patients during social distancing

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